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The Week Of:
,2000

Arab Airlines Plan Marketing Alliance as Performance Improves

By Ian Goold
AWN European columnist

In what may come to be seen as watershed in the development of co-operation in the region, technical officers from leading Arab airlines are to meet in Beirut this month to establish a joint marketing alliance after a milestone agreement by the Arab Air Carriers Organization (AACO) executive committee in October.

The move could result in co-ordination of service schedules among 20 member airlines to offer travelers connecting flights at hubs in the region. AACO comprises the national carriers of Algeria, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Morocco, Saudi Arabia, Sudan, Syria, Tunisia, and Yemen, plus Emirates, Gulf Air, Oman Air, Palestinian Airlines, Qatar Airways, Trans Mediterranean Airways and Trans Sahara Airlines.

The airlines have talked about the potential gains to be realized from greater co-operation over very many years, but have been slow to establish appropriate agreements. In the late 1990s, perhaps stimulated by the optimism that a new century might bring, progress in identifying potential areas of co-operation had led to initial agreements. For example, in 1999 a framework agreement had been set up covering single-source supply of ground-handling at European airports. Essentially similar arrangements were planned covering the joint purchase of fuel and insurance.

The airlines are facing greater international competition and possible "open skies" in the region. At last April's annual general meeting in Cairo, AACO resolved to expand five areas: co-operation on airport services; fuel-purchase arrangements; improved computer-reservations system (CRS) contracts; joint-purchase of market-intelligence data; and development of an electronic-commerce strategy. It appointed Amadeus and Galileo to provide CRS services to AACO members under new agreements that were forecast to increase annual revenues by as much as 40% to about $100 million.

Signatories to the marketing initiative, which aims to enhance members' traffic by stimulating flight connections between local, domestic services and medium- and long-haul services of partner airlines, are the chief executives of EgyptAir, Middle East Airlines, Royal Air Maroc, Royal Jordanian and Saudi Arabian Airlines. With 15 additional Arab carriers that might join as partners, they believe an AACO alliance could link with a global alliance to feed traffic into the region.

According to secretary-general Abdul Wahab Teffaha, this month's meet will "identify the technicalities" implied by a marketing-alliance project. Initially, plans call for co-ordination of existing services to link the broader Arab region with points in Asia and Africa. The alliance is to be based "on exchanging cross-feeding on long- and medium-haul routes that are covered by some members and not by others."

Arab operators could use existing flights to major airports (such as Cairo (Egypt), Casablanca (Morocco) or Dubai (United Arab Emirates)) to connect with services to other regions.

E-commerce and other initiatives

AACO has appointed IBM to advise on a strategy for the introduction of e-commerce. It has asked IBM for "specific implementation plans" so that member airlines may use the potential of e-business in local travel and tourism markets.

A further IT move has been the executive committee recommendation to members "to join simultaneously two 'dot-com' companies to work in the business-to-business area." Initially, this will be to buy and sell spare parts on the Internet, according to Teffaha.

Under last year's agreement covering AACO flights at London Heathrow, Air France Servisair was appointed ground-handling service provider. At least nine carriers have now adopted the basic framework agreement, which is saving them $5 million a year, according to Teffaha.

In addition, seven AACO carriers have been able to save $1 million overall under an agreement for handling by Olympic Airways at Athens. A similar scheme has been introduced at Frankfurt (Germany), and others are planned for Amsterdam (Netherlands), Manila (Philippines), Paris (France), and Rome (Italy).

Teffaha reckons that ten AACO members could save $10 million a year through joint fuel purchasing at local Middle East airports. This sum likely would grow 50% as the group moves to appoint a single-source supplier at 15 out-stations in the next two years.

The CRS agreements with Amadeus and Galileo were preceded by a "beauty contest" which included Sabre and Worldspan. Eight Galileo customers-Egyptair, Emirates, Kuwait Airways, Middle East Airlines, Royal Jordanian, Saudi Arabian, Syrian Arab and Yemenia-now enjoy enhanced contracts.

Existing Amadeus customers Royal Air Maroc and Tunis Air will be joined from 2002 by Libyan Arab, Palestinian Airlines, Qatar Airways and Sudan Airways. "We have been able to change or add to existing terms. The deals are extremely good for both sides," says Teffaha.

AACO is looking to cut the costs arising from fictitious passenger bookings. Teffaha says that the European Commission and Arab League transport ministers agree fees should be based on ticketed sectors, not bookings. "This will reduce costs by a significant amount." He said that an AACO plan to obtain market-intelligence data on behalf of members awaits an EC ruling on a legal interpretation of the term "a group of airlines" in the context of buying the service for individual members' use.

AACO is talking with the Arab League ministers about deregulation. First moves toward open skies are expected to come through bilateral agreements, change beginning with the easing of visa and Customs regulations in the region.



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